#i play on xbox series x. i used to have a xbox one s with my old account on it. \/

1 messages · Page 1 of 1 (latest)

barren rain
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i havent played on said account for years and theres no way i can get the email or phone number pls help me get it back.

hollow stirrupBOT
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@barren rain Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

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  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

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simple patio
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You can not find someone's email or phone number from their gamertag.

You'll need to look through your old emails to try and figure out which email account you used to make your xbox account.

barren rain
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Well, thats the thing i cant it was my dads old email, i have my own email on my account now and it was his old email he does not have it anymore is there not another way i can verify the account is mine?

simple patio
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if you do not have either the original email or the original backup recovery method then it will be very difficult to manage the account