#I can't change my XBOX settings

1 messages · Page 1 of 1 (latest)

brazen fjord
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I can't change my privacy settings because it keeps telling me that I'm a member of an Xbox family group

worn surgeBOT
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@brazen fjord Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

brazen fjord
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I'm on Windows 11 and I left the family and everything but I keep getting the same message and keep getting redirected to the family and online safety page even though I'm not in a family.

jade stump
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You’ll need to get help from whichever parent is in charge of the original family group

brazen fjord
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I'm not in that family anymore, should I go back into that family and then change the privacy settings using the organizer account?

past lagoon
brazen fjord
# past lagoon yes

I've done that, how do I change the privacy settings for my account using the organizer account?

past lagoon