#controller connects but buttons (mostly) dont work

1 messages · Page 1 of 1 (latest)

plain hill
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i have an xbox one but an Xbox series controller.
It can connect to the xbox but the buttons don't seem to work. I can turn it off and on and turn on pairing mode, but nothing else works. My wired keyboard works. I used it to go to the Xbox Accessories app and the controller doesn't show up.
Things ive tried:
Cleaning it
Power cycling it
Power cycling the console
Disconnecting and reconnecting

Please help.

hollow rivetBOT
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@plain hill Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
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wintry mountain
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try a connecting another controller to the xbox to see if its from your main controller or the xbox the problem

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@plain hill

autumn niche
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Is this an official controller? Because the accessory app should detected if it’s connected.

plain hill
plain hill
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Im gonna get a cord and see if it works if i plug it in the Xbox

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Plugging it in does not heed any results

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I tried to pair it through the accessories app but the xbox just stops flashing while the controller keeps going

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Its connecting

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When i turn on the controller. The xbox turns on with it

plain hill
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Im resetting it

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Hard reset