#can log in

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frosty copper
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I was trying to play on my Xbox today but for some reason I can’t sign into my xbox one S. Please help

verbal shoalBOT
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@frosty copper Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

frosty copper
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I tried restarting and turning off and on the Xbox 1 but it still didn’t work

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the error code states:
Something went wrong

Please try again later.

0x8007003B

C92F98FF-0110-411F-9E47-3ABA20C97C0C

Fri, 11 Oct 2024 23:27:43 GMT

copper plume
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I just had the same issue and I factory reset my Xbox to keep “my apps and games”