#"Additional Authentication Needed"

1 messages · Page 1 of 1 (latest)

quick wolf
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For some odd reason while everything else is working completely fine. My xbox needs this additional authentication which has NEVER happened before. I don't know what to do. Is there a simple salutation to this problem?

dusky apexBOT
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@quick wolf Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

forest zephyr
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It should tell you what authentication it needs?

quick wolf
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@forest zephyr DMs because it's not letting me post pictures here.

winged bloom
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You can describe the issue/error message.

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Or upload an image to somewhere like imgur and post the link. Support does not go to DMs.

quick wolf
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That's dumb

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I can't upload any photos

winged bloom
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I just told you what to do.

quick wolf
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How the hell do you link a photo?

winged bloom
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Copy/paste the URL

quick wolf
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What's a URL..?

winged bloom
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The link.

quick wolf
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Where do you find the link?

winged bloom
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Read what I said above again.

quick wolf
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Which doesn't help at all because it doesn't answer any of my questions. I'm done here you people have been very useless and have wasted my precious time and "support doesn't answer to DMs" is bullcrap as it would make support very easier and faster and a lot more helpful. But I guess not.. I'm leaving.