#my Xbox one disc drive gives up on spinning after couple seconds

1 messages · Page 1 of 1 (latest)

covert thunder
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It just gives up on spinning

harsh vaporBOT
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@covert thunder Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
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leaden pine
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Does it need to be spinning?
What are you trying to do?
Play a cd? Watch a movie? Install a new game? Play a game already installed? Are you just turning it on?

covert thunder
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No discs work the disc spins and stops and no error shows up or nothing

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I tried CD DVD and a game disc none work

leaden pine
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That’s not a good sign that literally all discs don’t work 😦

it is not likely that every disc you own has just broken.

It is unlikely that the Xbox software itself is not working too but you can try factory reset keeping games installed to just double check.

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And I suppose just to be thorough you are positive you are putting the discs in the correct way up right? We have definitely seen some people put discs in their series X upside down before

covert thunder
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Yes

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It is the correct way

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I could even add a video of pitting a disc in and the motor spins and then gives up

vast marlin
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if no games on disc are working then the drive would need repairing. They dont service xbox one consoles any more unfortunately

covert thunder
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What would need replacing