#Internet keeps dropping?

1 messages · Page 1 of 1 (latest)

vale solar
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Hello, I have been having the issue of my Xbox Series S shutting down my internet.
About a week ago I tried to look in the Xbox store and then the internet dropped, I figured okay it must be my internet just giving out. I turned off my Xbox and the internet came back on, great. Only for the internet to go off again as soon as I turn the Xbox on.

When I mean it shut the internet down, I mean everything. Not just on the Xbox, my whole house was out.
I’ve tried unplugging my Xbox and plugging it back in, restating my modem, unplugging my modem, shutting the outlets off and back on. But none of that worked.

I have no idea what to do, I tried looking this issue up on the internet but it doesn’t really say anything. I cannot find anyone else having this issue. I have no Ethernet cable connected either. If someone would be able to help, I’d appreciate it greatly!

shell quailBOT
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@vale solar Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

still bluff
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reach out too your ISP