#signing in on Xbox on my Samsung tv

1 messages · Page 1 of 1 (latest)

mental latch
#

I need help I do all the steps to sign in and then it says close the tab and it will work and then it says I can’t sign it

thin wraithBOT
#

@mental latch Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

mental latch
#

And of corse I can’t send pictures here

#

But I just got a new 60 dollar controller just so I can do this cloud gaming and I connected it but it’s not letting me sign in on Xbox on the tv

#

I do all the steps the QR code and then it loads after and just says we can’t sign you in and then they bring the code back

#

Nothing is ever easy

onyx thunder
#

can you sign into your account on a phone or PC say at xbox.com

mental latch
#

I got the Xbox app

#

I got it yesterday I’m signed in

onyx thunder
#

try reinstalling the xbox app on your TV and restarting the tv.

mental latch
#

I don’t know how to delete the app on my tv

#

It came with it

onyx thunder
#

ah okay
i not too sure then sorry.

mental latch
#

Ok thank you though

mental latch
#

Does anybody else know

slate oxide
#

You could try hover your select over your xbox app instead of tapping it hold it and should say delete if it doesn't work than that's all I got

#

Does it work?

mental latch
#

i think im just going to call microsoft support tomorrow

modern island
#

Check that the app is updated.