#ea 404 when getting games

1 messages · Page 1 of 1 (latest)

cinder lichen
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Whenever i try to get a ea game it tells me "the page you where looking for doesn't exist"

modern locustBOT
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@cinder lichen Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
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half moss
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do u have pc game pass?

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or using ea desktop

cinder lichen
half moss
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Is ur ea acct linked to ur xbox acct

cinder lichen
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my ea is off gamepass

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off of

half moss
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R u using ea desktop app

cinder lichen
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yes when i go off the xbox pc app then it puts me on the ea app then i get the error

half moss
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u dont see this on ur ea acct on ea desktop under settings

cinder lichen
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1 sec

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i cant send imgs

white pivot
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you can simply say yes or no

cinder lichen
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no

white pivot
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Do other games in the xbox app work with gamepass is it only EA games that does not work?

cinder lichen
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just ea

white pivot
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You dont have your accounts linked correctly

cinder lichen
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i dont have a ea acc

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it just uses my xbox

half moss
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no it doesnt.

cinder lichen
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i never made one tho

half moss
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then make one

cinder lichen
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ok

white pivot
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hang on

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if you ever played an EA game then you have an EA account. Likley you have an old account linked. You should be able too sign into the EA support site with your xbox log in and you should be able too find the account thats linked.

cinder lichen
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i never played a ea game

half moss
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no mass effect/madden or fifa

cinder lichen
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nope

white pivot
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okay then yes

cinder lichen
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im geting f1 hopfully rn

white pivot
half moss
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fyi the newest f1 wont be on ea play til 6-12 months after launch

cinder lichen
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f1 23

half moss
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ok thats makes more sense

cinder lichen
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it says it is unelidgable for linking

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lemme try agian

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it says its allready linked to a acc

half moss
cinder lichen
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i did that

half moss
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reset ur password

cinder lichen
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i did

half moss
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check ur email i think they sent u a temp password

cinder lichen
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i made a new one

half moss
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ok

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is ur acct linked to ur xbox acct that has pc game pass on it

cinder lichen
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yes

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its my only acc

half moss
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then sign into ea on the desktop app

cinder lichen
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1 sec

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when i try to log in with xbox it says somthing went wrong

white pivot
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right so its as I said you have an old account linked. You need too contact EA support and hope you can do an account recover

cinder lichen
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how would i have a old acc linked without any other accs tho

half moss
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its the only way to already having an ea acct associated to ur email

cinder lichen
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hm

half moss
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so just follow as space said and contact ea support to fix the linking issues sorry i couldnt be of any help

cinder lichen
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ok

half moss
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good luck