Hi guys hope Ur all well I just wanted to ask does anyone know why I cannot access any games on my Xbox series s that' I have brought from the store as I cannot play any game thanks .
#can't access any games on my account #help
modern spire
tender saddleBOT
@modern spire Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
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versed narwhal
Is there an error message?
What happens?
modern spire
My game doesn't allow me to go online but when I shared the game with my friend he's account allows him to go online
versed narwhal
So you can play the game but you can’t do multiplayer?
What game? What does it say?
modern spire
The guy who owns the game does not have online subscription where as the guy who has the shared game has subscription and works
Is that the reason why it doesn't work for me ?
versed narwhal
Wait who is this other guy?
modern spire
My friend
versed narwhal
Sharing accounts with friends is against the terms of service and could result in an account ban.
versed narwhal
Physical disc-based game or digital purchase ?
modern spire
Digital purchase
versed narwhal
okay, then yea that isn't how it works.
The person that buys the game owns the game.
There is not 'game sharing/account sharing' allowed with friends. Those features are only for people who live together.