#xbox disk not being recognized

1 messages · Page 1 of 1 (latest)

weak widget
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my original xbox disk (xbox arcade) it not being recognized by my xboix one S which is weird becuase it is being read by my compuiter completely fine. i even used a scratch repaire kit from walmart on the disk but it didnt work. is there some way to bring this disk back from the dead?

lyric idolBOT
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@weak widget Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
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To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
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weak widget
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error code:

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Eject disk and try again: make sure you're using an xbox one game, music cd, or movie blueray, or dvd (0x80820002)

twin tartan
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Which disk exactly are you trying to play? Are you sure it's backward compatible?

weak widget
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xbox live arcade for the og xbox and im pretty sure this version should be compatable

peak bronze
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that's the 2nd time this month someone has had trouble with that specific back compat disc, hmm

twin tartan
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No, the other disc was for Xbox 360

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If it's this one, there's no way it's compatible: