#wifi authentication issues

1 messages · Page 1 of 1 (latest)

viscid sand
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my Xbox series x says connect with Wi-Fi and when I am and it still says I’m offline. then it says Additional authentication needed. What do I do and what does that mean

tight pineBOT
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@viscid sand Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

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rose cradle
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that normally means your using public wifi that needs a log in

viscid sand
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Wait

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I’m not tho

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It’s my wifi that I bought

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And I’m logged in on my phone

viscid sand
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I’m at my house

rose cradle
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you may want too restart your router and xbox then.

viscid sand
rose cradle
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https://www.youtube.com/watch?v=42OgUvwfY4A

YouTube
Saunderverse
How To FIX Xbox Series S Additional Authentication Required | Full ...

Xbox Series S additional authentication required | easily solve the additional authentication required error on the Xbox Series S! Do you own a Xbox Series S, and when trying to connect to WiFi receive the error saying additional authentication required? If so, this video is for you! I will teach you how to fix the additional authentication requ...

▶ Play video
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follow that video plently of other videos on you tube too help or reach out too your isp

viscid sand
rose cradle
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internet serivce provider

viscid sand
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Okay

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Also video didn’t work

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I tried it and doesn’t work

rose cradle
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I doubt you logged into your router though did you?

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Contact your provider

young island
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wifi authentication issues

brittle mantle
viscid sand
brittle mantle
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please tell me struggling rn 😭

viscid sand
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Go on the router app

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And look for outages

brittle mantle
viscid sand
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What Wi-Fi are you using

brittle mantle
viscid sand
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Go on the back of the router and see the reset button and push it in

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Hold it

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You might need a tooth pick

brittle mantle
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or is that it

viscid sand
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Turn it on after 3 minutes

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Then it should work

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If not then restart Xbox and router

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What Xbox are you using?

brittle mantle
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series s

viscid sand
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Okay

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Try that and tell me if it works

brittle mantle
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alright, thank you.

young island
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Uhh before resetting your router you should definitely think it through

brittle mantle
young island
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If resetting your router resets the wifi password you’ll have to renter it everywhere lmao

brittle mantle
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or stay the same

viscid sand
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Why do you guys have to do this in my post

young island
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I don’t know your router. Either it won’t cha he or it will go back to a default one.

viscid sand
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I already fixed it

brittle mantle
viscid sand
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I keep trying to close it 😭

young island
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Well it was the same issue and I don’t pay attention to who started it

viscid sand
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Look up you idiot

young island
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And you gave him very strong advice that is multiple steps down the troubleshooting tree lmao

viscid sand
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It’s not that far up

young island
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Woah chill out lil bro

brittle mantle
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did not work still on the same issue

young island
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Well start a new post and someone might be able to help

viscid sand
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BRO JS SHUT UP I KEEP TRYING TO CLOSE IT AND YOU KEEP REPLYING SO IT OPENS BACK UP 🤦‍♂️🤦‍♂️

brittle mantle
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my internet works on my xbox it jsut will not let me on any games

brittle mantle
viscid sand
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Oh my

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Not you the other kid

young island
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You need to relax. It ain’t that serious.

viscid sand