#Xbox one S overheating when it isnt?

1 messages · Page 1 of 1 (latest)

urban ore
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It says my Xbox One S that I bought from gamestop brand new is overheating but when I feel it it isnt when I turn it on and play a game for a bit I get that Ventilation issues screen

heavy idolBOT
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@urban ore Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

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  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

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vocal arrow
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Take it back and have them give you a working one

urban ore
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Tried that

light linden
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Contact support

urban ore
vocal arrow
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If it had proper air flow and it is not hot and you are repeatedly getting overheating warning then something is wrong with it and if you literally just bought it you should have them give you a working one

vocal arrow
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No

urban ore
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Bc my uncle took off the warranty sticker😭

vocal arrow
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Well your uncle can buy you a new one