#Xbox shows 2 Friends (InGame 2 Unknown) but Friend List is Empty

1 messages · Page 1 of 1 (latest)

bold coral
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Hello Xbox Team, maybe you can help. My Xbox says 2 Friends, also the App. I have no added freinds but it says 2. In some ingame Friendlists it shows me those 2 Friends as UNKNOWN and i cant contact them or open the Profiles of them (Error Message). any Idea?🤨 😭

severe pythonBOT
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@bold coral Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
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  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
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crude holly
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Try viewing and removing them from the web:

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Load up xbox.com and log in and click 'view full profile'

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and then click 'view all friends' at the bottom

bold coral
# crude holly Try viewing and removing them from the web:

My Friendlist is Empty, on Xbox Dashboard, PC Xbox App, Gamebar App, Mobile App and Website. On the Mobile App it Says 2 Friends, like some Games, but the list is Empty.

On the Games i see 2 Xbox Friends named Unknown. Whenever i try to open the Profile or contat those friends i get an Xbox Error.

When i follow your steps, i see the field for friends with 0 friends