#How can I log in to an Xbox account that I don’t have access to and don’t know the password?

1 messages · Page 1 of 1 (latest)

static mortar
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I recently reset my console back to settings and can’t log into as I don’t know the password to the email. I know what the email but don’t have access to it at all. I’ve tried doing the form and it’s said 2x that my answers are insufficient to get the account back. Is there someone I can ring or email as I have payment proof of subscriptions etc.

minor juncoBOT
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@static mortar Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

quick hedge
static mortar
quick hedge
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and that was covered in the chat

static mortar