#Xbox has slow internet connection

1 messages · Page 1 of 1 (latest)

tiny oriole
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Hello, I've been having this issue of slow internet connection for a while now and never figured out how to fix it... The issue was persistent on my PlayStation 4, PlayStation 3 and Xbox One...

I pay for 60 Megabytes Per Second internet from Spectrum but on my consoles, I always get around 10 Megabytes or much less... I tried a LAN connection and it made no difference... My PC gets around 25 Megabytes Per Second or more...

I mostly play online player vs player competitive games and the low frame rate from lag is driving me nuts.

fierce pineBOT
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@tiny oriole Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

teal basin
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How are you figuring out what speed you get in your consoles?

tiny oriole
teal basin
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The packet loss thing there is always wrong. Not sure about the speed part.

Try using Edge and going to a site like fast.com or Speedtest.net

tiny oriole
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Just checked on my iPhone 12, 354Mbp/s download and 38.8Mbp/s upload

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when I download games on my xbox, it downloads at like 1mbs