#Need help with sending a controller in for repair.

1 messages · Page 1 of 1 (latest)

latent herald
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I’m sending one in today after i emailed them last week, At that time i only mentioned the stick drift, but since then more problems have arisen like squeaky triggers and faulty bumpers, will they fix everything or will i have to tell them?

deft crescentBOT
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@latent herald Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
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strong onyx
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they will fix everything and test the controller

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the odds are you wont get the same controller back you get a recondioned one thats how service warranty work

latent herald
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Ohh okay thanks a lot!

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So i’ll just get a different controller back that’s identical?

strong onyx
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correct