#Can't switch profile

1 messages · Page 1 of 1 (latest)

frigid dune
#

Hello, i wanted to switch profile i created new account and i wanted to switch to a new acc but, i can't it says "fix this on the web, There's a problem with your account. Fix it at account.live.com, then come back to sign in" i tried but nothings happend please someone help me,

Thanks :

sly flaxBOT
#

@frigid dune Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

quiet edge
#

you need too verify your security proofs or add them and verify