#Microsoft wallet issue

1 messages · Page 1 of 1 (latest)

hidden pond
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I redeemed two xbox live balance codes, both they are in ILS vault (shekels), when im trying to buy robux with them, it doesnt appear any kind of microsoft balance that i can use for paying,

full groveBOT
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@hidden pond Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

quiet wraith
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If your sure your trying to purchase on the same account and the codes are for your region. Then you need too reach out too support for account billing issues

hidden pond
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@quiet wraithmicrosoft virtual assistant bought the robux for me but i cant find the account they were sent to

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all of my three accounts are empty