ark not saving

[tacit whale]

I have a xbox one s and recently got Ark evolved but none of my progress was saved.

I made a new world and its the same issue. I see its a issue but idk how to fix. Please help, I really want to play

[eager rune]

@tacit whale Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

• What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
• **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
• Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

[iron verge]

Saved progress from what exactly?
Are you trying too transfer a save from a other device or something?
Making a new world doesnt sound like a good idea if your wanting too keep the other world

Please answer the questions and be clear on the issue 🙂