#USB Capture game screenshots cant view

1 messages · Page 1 of 1 (latest)

somber steeple
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So basically i like to View My Captured screenshots on Xbox So i bought 128gig usb stick to capture all my screenshots so that they dont get deleted. After played many different games in many month . When i go to My captures on external drive The old ones are not showing anymore just recent games? I can view them on Pc there are there but not on xbox why is this happning is it date related???

cedar moonBOT
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@somber steeple Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
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barren zodiac
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Have you done a factory reset or moved the drive between consoles? The captures app will only show the captures taken on the specific consoel you took them on and doesn't remember things past a factory reset.

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The files should be on the drive though forever.

somber steeple
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I have not done factory reset or moved between consol i only have serie x so

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I think its just sucks just because the screenshots are 2 or 3 month old you cant view them anymore

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I just want someone to clarify so i can move on i dont want to west time take screenhost if i cant view them later on its just pointless

barren zodiac
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Um one other thing

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In the captures app did you set the filter on the top left to “external drive”?

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Otherwise it shows you captures on the service, which do expire

somber steeple
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yes external drive

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I only use external drive when taking screenshots or vidoe

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on the top right game list i only se 3 games the rest old ones not showing

barren zodiac
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How far back were the captures that have disappeared taken? Earlier than ~April?

somber steeple
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games from March to August

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they are not deleted i can se them on my computer