#keyboard and mouse not working

1 messages · Page 1 of 1 (latest)

deft trout
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so the problem is i cant use my mouse and keyboard it just doesnt work ive tried replugging it and checking the settings even console updates and theres not even any error codes i cant find anything please someone help

brisk owlBOT
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@deft trout Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
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cedar leaf
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Only some games support mouse and keyboard. And as far as I remember the dashboard doesn’t support mouse at all. So make sure you’re testing in a game or app (like Edge) that would use them

deft trout
lethal drum
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I’m going to assume you tried restarting the Xbox?