#Account on ChildLock!

1 messages · Page 1 of 1 (latest)

warm stream
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Hello, For some reason my account is on a child-lock system due to the fact that My Father has created a family to monitor my sister but unfortunately my account has been affected by the childlock that has been placed on her account! Due to this I cannot play with other people or play anything fill related on Fortnite! My dad has no idea what his Microsoft account is to fix this issue.. Do I call Xbox support and ask them to remove it because he forgot his information or what do I do?! I’m 20 years old and this is very frustrating and infuriating 😂😂

rose summitBOT
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@warm stream Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

warm stream
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I honestly have no idea what to do!

misty pond
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A child account automatically becomes an adult account when they turn 18. Something else might be happening. Try explaining what you’re trying to do and what’s your error.