#trying to play a game but it doesn't seem to want to play

1 messages · Page 1 of 1 (latest)

vital plaza
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I have just recently bought the crew 2 on my xbox but everytime I load it and press continue to play it crashes and goes to the home menu please help

hollow turretBOT
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@vital plaza Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
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vital plaza
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I do not get an error code it just takes me straight to the home menu and that's it after I press to continue to play

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And I have an xbox one x I have tried restarting it and closing app and everything it does not work