#Xbox stuck in 640x420

1 messages · Page 1 of 1 (latest)

vocal elbow
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My xbox is stuck in 640x460 and when I change back to 720p i either get full screen red pixels or no picture and if i do it in dvi and hdmi overscan its just all red.

languid archBOT
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@vocal elbow Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
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  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
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azure axle
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You didn't say what you tried.

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So: how about a different cable and a different TV / monitor.

vocal elbow
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i did

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tried a new cable

azure axle
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Does anything else work on that screen? Older consoles you have, DVD player, PC? Once you've ruled out the screen and the cable then you should consider factory reset of the console. If that doesn't do it, then maybe you have a hardware problem. I don't know for sure though.

vocal elbow
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I think its the hdmi.

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had it for 7 years fe

azure axle
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You think it's the port?

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You can check to see if there's any dust or grime in there and clean that out with compressed air and swabs, maybe.