#cannot sign in

1 messages · Page 1 of 1 (latest)

worldly fulcrum
#

i'd like to purchase the xbox gamepass. every single time i try to log in with my microsoft account on the xbox website, it immediately signs me out and i can take no action to prevent it. i have no clue what to do so any help is appreciated. already tried on mobile and tried clearing my entire browser too

vernal flaxBOT
#

@worldly fulcrum Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

runic dagger