i bought the gamepass ultimate for 1 dollar and perks still wont work | XBOX | Page 1

graceful cove Sep 17, 2024, 6:59 PM

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😓

cursive vectorBOT Sep 17, 2024, 6:59 PM

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@graceful cove Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
**What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

gaunt wyvern Sep 17, 2024, 7:00 PM

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Wow, that's amazing

graceful cove Sep 17, 2024, 7:01 PM

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it says sorry were having trouble showing the details of this perk right now try again later ive been trying for the last 4 days

gaunt wyvern Sep 17, 2024, 7:01 PM

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Okay

untold wave Sep 17, 2024, 7:06 PM

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gaunt wyvern Wow, that's amazing

Be nice.
Also if you don’t know about an issue you don’t need to reply in the support post

wraith cliff Sep 17, 2024, 7:07 PM

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Sign out and back into xbox app on pc

graceful cove Sep 17, 2024, 7:11 PM

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ive done that

thorny snow Sep 17, 2024, 7:18 PM

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Check that you’re signed into the store with the same account

supple light Sep 17, 2024, 7:23 PM

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You may not get the perks right away. They also may not be available with the trial

graceful cove Sep 17, 2024, 7:26 PM

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account mismatch it says

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can we go in call so i can screen share

wraith cliff Sep 17, 2024, 7:29 PM

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then sign into the correct acct that has ultimate

graceful cove Sep 17, 2024, 7:30 PM

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my microsoft store has ultimate but my account for xbox doesnt but there the same so im confused

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i bought it on my account

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the money came out my bank

wraith cliff Sep 17, 2024, 7:31 PM

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graceful cove my microsoft store has ultimate but my account for xbox doesnt but there the sam...

isnt that the same?

graceful cove Sep 17, 2024, 7:31 PM

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yes but only one has ultimate but they are linked together

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i started call with u

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join so i can show

wraith cliff Sep 17, 2024, 7:32 PM

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store acct is the same email and password as xbox correct?

graceful cove Sep 17, 2024, 7:32 PM

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tes

wraith cliff Sep 17, 2024, 7:32 PM

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i dont do dms

graceful cove Sep 17, 2024, 7:33 PM

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i cant send screenshot

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cmon

wraith cliff Sep 17, 2024, 7:34 PM

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sign into xbox app using same login as ms store

graceful cove Sep 17, 2024, 7:35 PM

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my brother gave me a gamepass code it wont work too

wraith cliff Sep 17, 2024, 7:37 PM

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then it maybe a trial code which wont work for people who had game pass before

graceful cove Sep 17, 2024, 7:38 PM

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im on my account and i dont have ultimate i cant use perks or nothing but when i get off xbox and come back on i have it

untold wave Sep 17, 2024, 7:39 PM

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The “Microsoft Account” is an account that sjpports email, LinkedIn, office, Xbox, etc.

There is no separate “Xbox account”

If you are 100% positive that you are logging in with the same username and password you’ll need to contact official support to see why your account is broken

untold wave Sep 19, 2024, 12:25 AM

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Be Nice. Rule 1.

#i bought the gamepass ultimate for 1 dollar and perks still wont work