#Stuck on launch

1 messages · Page 1 of 1 (latest)

austere jewel
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I need technical help, my Xbox app on pc keeps getting stuck launching
I've tried repairing, resetting, terminating it, uninstalling and reinstalling, and following YouTube guide videos
but it just wont stop getting stuck on launch
my Xbox game bar wont even work, its either blank or gets stuck on the sign in

tepid templeBOT
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Thank you for your post! Please remember the support here is not official and is handled on a volunteer basis. Once you have posted your concern here, we ask that you be patient and not spam your thread elsewhere in the server, that will slow the process down.

If your issue is regarding an account/billing issue, you will need to reach out to Xbox Support directly.

In order for members of the community to provide adequate support, make sure you have provided answers to the following:

  1. What is your issue?

Be specific. If your issue is with an Xbox console, please include which model and what your OS version is, as well as if you are in an Xbox Insider Program ring. If your issue is on PC, please include relevant versions (Windows version, any version information for specific apps in question, etc).

  1. What troubleshooting have you tried?

Please list everything you have attempted.

  1. Have you searched #1091756150644555946 for anyone else with your issue or researched your issue on the internet?

If so, what results have you seen and tried?

If you do not provide answers to all of these questions, you are not likely to receive a response.

Once you have posted, please ensure you have answered all the questions and be patient. Do not go to other channels and ask for help, that slows things down.

If you need immediate support, please contact Xbox Support.

Additionally, no one here can assist with Enforcement actions of any sort.

austere jewel
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wow, thank you all for the support
not even 1 person responded

abstract holly
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"nothing works" is simply not enough to even start troubleshooting

wary bone
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So you haven’t tried restarting your pc?

wary bone
austere jewel
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and I pretty much answered all those questions in my original question

wary bone
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I had to ask, because you didn’t say you did. But are you signed into the Microsoft store?

austere jewel
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yes

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I uninstalled it and reinstalled it too

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and made sure it was up to date

wary bone
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Tried running as administrator?

austere jewel
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Yep