#Xbox Game Pass dont work in xbox app

1 messages · Page 1 of 1 (latest)

cyan anchor
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Hello guys my problem is that my game pass dont work in the xbox app but in other apps like ubisoft or ea its working pls help.

maiden pondBOT
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Thank you for your post! Please remember the support here is not official and is handled on a volunteer basis. Once you have posted your concern here, we ask that you be patient and not spam your thread elsewhere in the server, that will slow the process down.

If your issue is regarding an account/billing issue, you will need to reach out to Xbox Support directly.

In order for members of the community to provide adequate support, make sure you have provided answers to the following:

  1. What is your issue?

Be specific. If your issue is with an Xbox console, please include which model and what your OS version is, as well as if you are in an Xbox Insider Program ring. If your issue is on PC, please include relevant versions (Windows version, any version information for specific apps in question, etc).

  1. What troubleshooting have you tried?

Please list everything you have attempted.

  1. Have you searched #1091756150644555946 for anyone else with your issue or researched your issue on the internet?

If so, what results have you seen and tried?

If you do not provide answers to all of these questions, you are not likely to receive a response.

Once you have posted, please ensure you have answered all the questions and be patient. Do not go to other channels and ask for help, that slows things down.

If you need immediate support, please contact Xbox Support.

Additionally, no one here can assist with Enforcement actions of any sort.

tidal yew
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Which game pass do u have?

cyan anchor
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Ultimate

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i think

tidal yew
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Verify

cyan anchor
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PC game pass

tidal yew
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Also did u sign into the same acct on ur pc as the one on xbox pc app?

cyan anchor
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yes

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it worked before but after i got windows 11 it was gone

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im still on the same acc

tidal yew
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Sorry i dont have a clue about win11. Im still on 10.

cyan anchor
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yea i like 10 more than 11

tidal yew
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Well did u try logging out and back in on xbox app?

cyan anchor
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yea

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like 5 times

tidal yew
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Restart router and restart pc?

cyan anchor
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i will try to delete it and install it

cyan anchor
cyan anchor
tidal yew
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Dont have an idea unless u set ur country to a different country than where u live

cyan anchor
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no i dont

tidal yew
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Then im out of ideas