I used my points yesterday and didn’t get anything in return
#I used my points and it hasn’t given me my award
dusk nest
austere burrowBOT
Thank you for your post! Please remember the support here is not official and is handled on a volunteer basis. Once you have posted your concern here, we ask that you be patient and not spam your thread elsewhere in the server, that will slow the process down.
If your issue is regarding an account/billing issue, you will need to reach out to Xbox Support directly.
In order for members of the community to provide adequate support, make sure you have provided answers to the following:
- What is your issue?
Be specific. If your issue is with an Xbox console, please include which model and what your OS version is, as well as if you are in an Xbox Insider Program ring. If your issue is on PC, please include relevant versions (Windows version, any version information for specific apps in question, etc).
- What troubleshooting have you tried?
Please list everything you have attempted.
- Have you searched #1091756150644555946 for anyone else with your issue or researched your issue on the internet?
If so, what results have you seen and tried?
If you do not provide answers to all of these questions, you are not likely to receive a response.
Once you have posted, please ensure you have answered all the questions and be patient. Do not go to other channels and ask for help, that slows things down.
If you need immediate support, please contact Xbox Support.
Additionally, no one here can assist with Enforcement actions of any sort.
dusk nest
Which points? Which award?
I was trying to get minecoins with the rewards beta thing
dusk nest
What have you tried so far to resolve the issue?
And i tried to access my yahoo email but its like over a decade old and i don’t have access to it anymore
I also tried resetting my xbox
fluid torrent
So you redeemed something on an account where you don't have access to the email?
dusk nest
I dont think i needed to go to my email but i tried just in case
Because it did say something about email in small text after i redeemed it
fluid torrent
Have you launched the game to see if the coins are there?
dusk nest
Have you launched the game to see if the coins are there?
Yes
fluid torrent
Then you'll need to figure out how to access the email and check there.