#I can't update my XBOX ONE S

1 messages · Page 1 of 1 (latest)

cosmic star
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I came home from work one day and wanted to sit down and spend some time. When I turned on my console, it asked me to update. I pressed the start button but it gave me 3 different error codes (0x80070570 0x00000000 and 0x90000005). I did some research on the internet and tried to format it first and then update it via USB memory stick. However, when I formatted it and did the normal online update, the problem did not go away. Then, when I tried it with a USB memory stick, it gave me a different error starting with E101. The problem is that I cannot use my console offline, it is like it is locked.

obtuse marshBOT
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Thank you for your post! Please remember the support here is not official and is handled on a volunteer basis. Once you have posted your concern here, we ask that you be patient and not spam your thread elsewhere in the server, that will slow the process down.

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hardy willow
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I think judging from those error messages there's a chance that your hard drive (internal storage) may be damaged. That isn't certain, but it is possible and I think we should put it out there.

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Now, does the console currently get to the dashboard at all? You say you can't use it offline, but does it at least get to a functional dashboard?

cosmic star
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And I was able to continue playing games offline, so I think there is a problem with my disk, but it could be, we don't know.

hardy willow
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Good. OK. Do you know for sure if you correctly formatted the USB device as NTFS? This is important.

cosmic star
hardy willow
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OK So it's not that problem.

cosmic star
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At first it was starting with the USB memory stick, when it reached %1, I was getting the E101 XXXXXXX error

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If you want I can try again to learn the code completely.

hardy willow
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It might help someone to help you, but probably not me. I don't really know what the E101 codes all mean. Sorry.

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Assuming you're performing the OSU correctly, then I don't know what to try next.

cosmic star
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i checked its E101 90000005 80070570

hardy willow
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Hopefully someone will know what that means. I'm worried it might be a problem with your hard drive that there's nothing we can do about. Might be able to take it to a local repair shop if you know one.

cosmic star
cosmic star
hardy willow
cosmic star
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i have one more question what does it OSU1 OSU2 OSU3 means its diffrent?

hardy willow
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The update from USB method or "Offline System Update" (OSU) doesn't rely on the internet anyway.

cosmic star
cosmic star
hardy willow
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OK so OSU is just Offline System Update and the files are just parts of the update. You're supposed to install them in reverse order starting from the highest number.

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When I last had to do this there was just OSU1 and OSU2 but if the update has grown larger, then I guess OSU3 as well might be needed.

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Now I'm getting a "bad request" error on the page about this as well.

cosmic star
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Need I have to download 3 files, I only downloaded 1 file

cosmic star
hardy willow
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This page has direct links to the downloads, try it.

cosmic star
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okay i'll try thank you again

lone vale
cosmic star
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Its a huge unlucky day

lone vale
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Then you have bigger issues. Do general network troubleshooting first then

cosmic star
lone vale
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The support article details it all

cosmic star
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ai'right thanks

cosmic star
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its not fixed