#Wifi speeds being slow help!

1 messages · Page 1 of 1 (latest)

desert kettle
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on the ookla speed test app it says my wifi is 212Mbps download and 176Mbps upload but in the xbox it’s 12 download and 19 upload, help please! for xbox 1s

dark marshBOT
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Thank you for your post! Please remember the support here is not official and is handled on a volunteer basis. Once you have posted your concern here, we ask that you be patient and not spam your thread elsewhere in the server, that will slow the process down.

If your issue is regarding an account/billing issue, you will need to reach out to Xbox Support directly.

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Be specific. If your issue is with an Xbox console, please include which model and what your OS version is, as well as if you are in an Xbox Insider Program ring. If your issue is on PC, please include relevant versions (Windows version, any version information for specific apps in question, etc).

  1. What troubleshooting have you tried?

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desert kettle
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i’ve tried restarting the xbox and restarting the wifi but it hasn’t increased speeds, i just moved here to my uni accomodation

desert kettle
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i then did a full power off, went offline and then put everything back on, then went onto the wifi statistics and then they said it then jumped to 154MBps and 60Mbps but it’s still going at 10mbps on the actual game downloads??

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nvm i fixed it by doing that

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i also unplugged the internal storage secondary storage thing