So I purchased a forza horizon 5 key and redeemed the key. The date of the purchase (it isn't on this account because I can't find the account that had Forza Horizon 5 installed) was on Sep 12, 2023, and I played the game for 3-4 months. After that, I stopped, and I had reset my pc because I wanted a clean drive for the start of school. I want to play Forza Horizon 5 now, but I don't remember the email that is associated with the key. I have the key with me at the moment, but again, I don't remember the email that the account was associated with that had Forza Horizon 5 installed on it.
#Forgot the email associated with my Forza Account. Still have the key though.
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You’ll need to look through your old emails and try to find the one you use for your Xbox games. There is no other way to discover an email from a key.