#Content failed to load

1 messages · Page 1 of 1 (latest)

crude lagoon
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Hey , on the xbox app on pc i tried to install "a way out" and it gives me the error - Content failed to load before the install process.
It would be amazing if someone could help.

nimble mapleBOT
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Thank you for your post! Please remember the support here is not official and is handled on a volunteer basis. Once you have posted your concern here, we ask that you be patient and not spam your thread elsewhere in the server, that will slow the process down.

If your issue is regarding an account/billing issue, you will need to reach out to Xbox Support directly.

In order for members of the community to provide adequate support, make sure you have provided answers to the following:

  1. What is your issue?

Be specific. If your issue is with an Xbox console, please include which model and what your OS version is, as well as if you are in an Xbox Insider Program ring. If your issue is on PC, please include relevant versions (Windows version, any version information for specific apps in question, etc).

  1. What troubleshooting have you tried?

Please list everything you have attempted.

  1. Have you searched #1091756150644555946 for anyone else with your issue or researched your issue on the internet?

If so, what results have you seen and tried?

If you do not provide answers to all of these questions, you are not likely to receive a response.

Once you have posted, please ensure you have answered all the questions and be patient. Do not go to other channels and ask for help, that slows things down.

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Additionally, no one here can assist with Enforcement actions of any sort.

drowsy geode
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R u using ea desktop app or only xbox app on pc

crude lagoon
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I have both of them.

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the installation is from gamepass from the xbox app

drowsy geode
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Try install it on ur ea desktop

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Any ea game always make me use ea desktop app

crude lagoon
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not showing up in the ea app

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the game

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but its on gamepass

drowsy geode
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Did u sign into ur ea acct?

crude lagoon
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yes

drowsy geode
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That is linked to ur xbox acct that has pc game pass/ultimate.

crude lagoon
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yes again

drowsy geode
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Then go to library search for a way out on ea desktop

crude lagoon
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I did but the game isn't showing up.

drowsy geode
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Did u filter with ea play?

crude lagoon
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yes.

drowsy geode
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Usually there are several pages of ea play games did u check those pages as well

crude lagoon
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yes the game just isn't showing up man

drowsy geode
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No idea i check when i get home in 4 hours or so

crude lagoon
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thanks i would be glad if you could ping me

drowsy geode
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Np

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I ping ur last msg

crude lagoon
drowsy geode
crude lagoon