#Xbox one refusing to launch owed digital copies of games

1 messages · Page 1 of 1 (latest)

cursive spear
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Do I have to be online to play offline games I own digital copies of on my Xbox one? Because it refuses to launch any of them.

frank crownBOT
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Thank you for your post! Please remember the support here is not official and is handled on a volunteer basis. Once you have posted your concern here, we ask that you be patient and not spam your thread elsewhere in the server, that will slow the process down.

If your issue is regarding an account/billing issue, you will need to reach out to Xbox Support directly.

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Be specific. If your issue is with an Xbox console, please include which model and what your OS version is, as well as if you are in an Xbox Insider Program ring. If your issue is on PC, please include relevant versions (Windows version, any version information for specific apps in question, etc).

  1. What troubleshooting have you tried?

Please list everything you have attempted.

  1. Have you searched #1091756150644555946 for anyone else with your issue or researched your issue on the internet?

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cursive spear
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I've tried restarting it and turning it off and on. Transferring my games to my external hard drive and back but nothing is working.

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If anyone can help me please do so. The only thing I can't do is do all the sign out one due to losing most of my old email and phone number, and have been unable to change my Xbox account to my current email.

ornate granite
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What error message do you get?
I think you have to go online like once every 30 days or something, but I forget the specifics.

cursive spear
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The last one I got was 0x8027025a.
But now it doesn't even show an error message anymore just never leaves the start up screen for any game.

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But I pretty much play with my Xbox offline. This only started after I updated my console yesterday.

cursive spear
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It fixed itself sort of now it takes about 30 minutes to start a game so I guess it's solved.

pine pine
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Both your internal and external HDD might be going bad.

cursive spear
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Yeah that or I need to reinstall my games which will take ages cause I have limited wifi data

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Still troubleshooting it cause it crashed and has no let play any games.

cursive spear
cursive spear
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It's currently running fallout 4 now it took from 2:50pm to 4:16pm to launch the game

ornate granite
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This is absolutely the behavior of a drive that is dying

cursive spear
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It was working fine an hour before I updated it Tuesday.

vestal venture
cursive spear
cursive spear
vestal venture
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Mainly it’s just due to age

cursive spear
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It was fine before the update.

ornate granite
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Coincidence

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You can always try factory resetting your Xbox just to reassure yourself it isn’t a software issue