I’ve changed wire I’ve even put my ps5 too see if it was my tv it’s my box how do I fix it I tried factor reset it did not bring the color back
#my Xbox screen is in no color I went too bed woke up turned on my box and now I have no color
torn ruin
cursive citrusBOT
Thank you for your post! Please remember the support here is not official and is handled on a volunteer basis. Once you have posted your concern here, we ask that you be patient and not spam your thread elsewhere in the server, that will slow the process down.
If your issue is regarding an account/billing issue, you will need to reach out to Xbox Support directly.
In order for members of the community to provide adequate support, make sure you have provided answers to the following:
- What is your issue?
Be specific. If your issue is with an Xbox console, please include which model and what your OS version is, as well as if you are in an Xbox Insider Program ring. If your issue is on PC, please include relevant versions (Windows version, any version information for specific apps in question, etc).
- What troubleshooting have you tried?
Please list everything you have attempted.
- Have you searched #1091756150644555946 for anyone else with your issue or researched your issue on the internet?
If so, what results have you seen and tried?
If you do not provide answers to all of these questions, you are not likely to receive a response.
Once you have posted, please ensure you have answered all the questions and be patient. Do not go to other channels and ask for help, that slows things down.
If you need immediate support, please contact Xbox Support.
Additionally, no one here can assist with Enforcement actions of any sort.
loud vessel
probably a dodgy console input or your TV, try the TV on different HDMI inputs
if the colour works on other inputs, it's the consoles HDMI input
torn ruin
Wait u saying too try it on another tv
loud vessel
or a different HDMI input on the same TV
that way you can see if it's the Xbox or the TV that is the issue
torn ruin
It’s the Xbox I switched the hdmi and I even changed tvs
loud vessel
how old is the xbox
torn ruin
About a year old I got it I’d say a year ago
I’ve cleaned it too it’s not dusty I take care of my box
Everything works just the color
loud vessel
contact Xbox support about a warranty test
torn ruin
How I do that
loud vessel
I'm not too sure sorry, but I know you can