#i cant log in on xbox app on windows 10

1 messages · Page 1 of 1 (latest)

visual matrix
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I logged out of the xbox app and tried to log in again and it shows that im not connected to internet but it shows at the right buttom that im connected to the internet please help me

sturdy tartanBOT
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Thank you for your post! Please remember the support here is not official and is handled on a volunteer basis. Once you have posted your concern here, we ask that you be patient and not spam your thread elsewhere in the server, that will slow the process down.

If your issue is regarding an account/billing issue, you will need to reach out to Xbox Support directly.

In order for members of the community to provide adequate support, make sure you have provided answers to the following:

  1. What is your issue?

Be specific. If your issue is with an Xbox console, please include which model and what your OS version is, as well as if you are in an Xbox Insider Program ring. If your issue is on PC, please include relevant versions (Windows version, any version information for specific apps in question, etc).

  1. What troubleshooting have you tried?

Please list everything you have attempted.

  1. Have you searched #1091756150644555946 for anyone else with your issue or researched your issue on the internet?

If so, what results have you seen and tried?

If you do not provide answers to all of these questions, you are not likely to receive a response.

Once you have posted, please ensure you have answered all the questions and be patient. Do not go to other channels and ask for help, that slows things down.

If you need immediate support, please contact Xbox Support.

Additionally, no one here can assist with Enforcement actions of any sort.

visual matrix
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I play on pc windows 10 and i logged out of xbox app and tried to log in again but it showed you are not connected to the knternet but my wifi is fine and all other apps work

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I tried resetting the app
Click on the repair option from windows menu
Reinstall it

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I found someone with a similar issue but different device

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And the person didnt get an answer

worldly patio
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Have you tried logging in on windows store first?

visual matrix
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Its already logged in

worldly patio
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Hmm

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Have you tried looking in your microsoft store to see if the xbox app has an update?

visual matrix
worldly patio
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And your windows is also up to date?

visual matrix
worldly patio
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Your settings and then windows update

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I couldnt use my xbox app bc i needed to update my windows

visual matrix
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It hasnt download v5.127

worldly patio
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Alr update it and lemme know if it works

visual matrix
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Its still 0%

worldly patio
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Yeah thats normal

visual matrix
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Or will it update too if i turn my pc off?

worldly patio
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I wouldnt recomend turning off your pc

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It also says that while updating

visual matrix
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What would happen

worldly patio
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Idk ive never really had the urge to try

visual matrix
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The problem is its late and i dont want to have my pc on middle of the night im sure my parents neither

worldly patio
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I wouldnt recomend turning off the pc tho

visual matrix
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It got faster

worldly patio
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Yeah thats good

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I take it will prob take a min or 2 now

visual matrix
worldly patio
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Nice

visual matrix
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It says installing again 20%

worldly patio
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It should restart automatically no?

worldly patio
visual matrix
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Its stuck at 20%

worldly patio
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Hmmm

visual matrix
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It says
Windows update

Restart required

<Update info>
Status: installing - 20%

Restart now plan restart

worldly patio
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Then do restart now

visual matrix
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Its still 44

worldly patio
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It went up

visual matrix
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Ye now it stuck again

worldly patio
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Any progress?

visual matrix
worldly patio
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Nice

visual matrix
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82%

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86

visual matrix
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Its restarting

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@worldly patio FORZA IS WORKING

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IM ONLINE TOO

worldly patio
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Your welcome