#need help (suspension)

1 messages · Page 1 of 1 (latest)

limpid bison
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So last night I was editing some of my family settings for my little brother as he wanted to play cod beta , the website is was so laggy It kept kicking me out everytime I logged in , so I decided to do it on my xbox , after I was done editing I got a suspension notice , I obviously didn't know why , so I sent an appeal , the appeal gave me this email

Thank you for utilizing our Case Review appeals system to learn more about this account’s suspension.

This account was suspended for engaging in the manipulation of Xbox services. This activity can include, but is not limited to:

Using unauthorized software to make changes to your account, game saves, or interact with Xbox services in an unauthorized way
Unlocking achievements, prestige level, in-game ranks, or other content the account did not earn
Manipulating the followers or other data related to friends and followers through unauthorized software or unauthorized interactions with Xbox services
Manipulation of game clips and screenshots through unauthorized software or unauthorized interactions with Xbox services
Interfering with or manipulating the network traffic of your devices or the devices of others
Cheating and/or tampering with accounts and devices disrupts the game for other players and diminishes their hard work and dedication. Xbox Live should be fun and safe for everyone. To ensure that players continue to have a positive experience, we cannot allow these kinds of violations on the service.

Going forward, please keep in mind that especially bad or repeated violations of Microsoft’s Community Standards for Xbox may lead to additional action, including permanent account suspensions or device bans.

Thank you,
-The Xbox Safety Team

And it got denied , now I can't reappeal and I was wondering if there is another way or anything I can do to get my account back

rotund chasmBOT
#

Thank you for your post! Please remember the support here is not official and is handled on a volunteer basis. Once you have posted your concern here, we ask that you be patient and not spam your thread elsewhere in the server, that will slow the process down.

If your issue is regarding an account/billing issue, you will need to reach out to Xbox Support directly.

In order for members of the community to provide adequate support, make sure you have provided answers to the following:

  1. What is your issue?

Be specific. If your issue is with an Xbox console, please include which model and what your OS version is, as well as if you are in an Xbox Insider Program ring. If your issue is on PC, please include relevant versions (Windows version, any version information for specific apps in question, etc).

  1. What troubleshooting have you tried?

Please list everything you have attempted.

  1. Have you searched #1091756150644555946 for anyone else with your issue or researched your issue on the internet?

If so, what results have you seen and tried?

If you do not provide answers to all of these questions, you are not likely to receive a response.

Once you have posted, please ensure you have answered all the questions and be patient. Do not go to other channels and ask for help, that slows things down.

If you need immediate support, please contact Xbox Support.

Additionally, no one here can assist with Enforcement actions of any sort.