I tried to log in today on my account on pc in the xbox app and it ssays account was suspended. I can log in fine on other devises like my mobile or my laptop but not my main pc. Checked my account on website says no suspensions or past suspensions active. Not even 1 strike. Can't login neither on my main or secondary account. The problem seems to be in the xbox app only on my main pc. I can acces the website on Chrome fine from both my accounts.
Downloaded the app on other pc and mobile phone and i can acces my account fine.
checked all the guidelines never violated one
Does anybody have any possible solution or cause of my main pc not letting me log in
#cant acces my account on xboxlive app on pc or any other accounts.
midnight jacinth
mint pagodaBOT
Thank you for your post! Please remember the support here is not official and is handled on a volunteer basis. Once you have posted your concern here, we ask that you be patient and not spam your thread elsewhere in the server, that will slow the process down.
If your issue is regarding an account/billing issue, you will need to reach out to Xbox Support directly.
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exotic quest
could be that your game pass is suspended maybe? account.microsoft.com
midnight jacinth
I did not have a game pass. i cant access the app at all. Cant log in from my main pc it says " you account is suspended". But when i tried to log in in the xbox app through my mobile or other pc it is fine no suspensions no strikes nothing. Problem is on my main pc only