#xbox app says my account is banned (it is **NOT** banned btw)

1 messages · Page 1 of 1 (latest)

grand burrow
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.

odd troutBOT
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Thank you for your post! Please remember the support here is not official and is handled on a volunteer basis. Once you have posted your concern here, we ask that you be patient and not spam your thread elsewhere in the server, that will slow the process down.

If your issue is regarding an account/billing issue, you will need to reach out to Xbox Support directly.

In order for members of the community to provide adequate support, make sure you have provided answers to the following:

  1. What is your issue?

Be specific. If your issue is with an Xbox console, please include which model and what your OS version is, as well as if you are in an Xbox Insider Program ring. If your issue is on PC, please include relevant versions (Windows version, any version information for specific apps in question, etc).

  1. What troubleshooting have you tried?

Please list everything you have attempted.

  1. Have you searched #1091756150644555946 for anyone else with your issue or researched your issue on the internet?

If so, what results have you seen and tried?

If you do not provide answers to all of these questions, you are not likely to receive a response.

Once you have posted, please ensure you have answered all the questions and be patient. Do not go to other channels and ask for help, that slows things down.

If you need immediate support, please contact Xbox Support.

Additionally, no one here can assist with Enforcement actions of any sort.

grand burrow
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cant send photos

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if i sign into games it says 0x8015DC03

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otherwise it just says my account is banned to any account

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i tried contacting xbox on twitter

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but they didnt know what they talked about

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and ended up ghosting me

raven pivot
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This means that there will be no solution

odd troutBOT
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#rules 💩 3. Do not use profanities. Keep it clean and family friendly, do not attempt to bypass the word filter.

grand burrow
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great

raven pivot
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You are not trying to help

grand burrow
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i hope someone puts some onions in your eyes

grand burrow
raven pivot
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Do you mean you are cursing?

silver horizon
odd troutBOT
grand burrow
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mine doesn't have a description

grand burrow
grand burrow
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and that error code in games

silver horizon
grand burrow
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bro

grand burrow
silver horizon
grand burrow
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please maybe read

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sir

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just tell me how to bypass ban

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IM NOT TRYNA BAN EVADE MODS

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i am not banned

silver horizon
sacred kelp
grand burrow
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after being ghosted by the support i do NOT expect help anymore

grand burrow
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i am on pc

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my error code doesn't have a description

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i am not on Xbox 360

silver horizon
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If none match your error code, contact official support for them to provide the error message.

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If you want support here, provide more than an error code and that you’re not banned.

serene flume
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0x8015DC03 means exactly what you're seeing - that enforcement has banned you

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XO_E_ENFORCEMENT_BAN

grand burrow
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xbox account: TOMIKAXD

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u can check

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even a freshly created acc is “banned” on my pc only

grand burrow
blazing geyser
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If the error says the account is banned, then it quite likely is.

But if you believe it's not, you can contact Support and ask them to look into it for you via https://support.xbox.com/contact-us/xboxdiscord

If they do confirm it's banned, they can't help any further and nor can we.

odd troutBOT
serene flume
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If you use feedback hub to file a bug against the Xbox app, I can at least get someone to try and make sure it's not an app bug

grand burrow
grand burrow
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i am paying for gamepass on my "banned " account

stark sable
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have you done what Em advised we cant help you further with this.

you can stop future payments of gamepass by cancelling on account.microsoft.com/services.

grand burrow
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great

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potato support

half pecan
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We're not official support though, this is all community based volunteer support. There's only so much we can help with, and account issues and enforcement issues are beyond the scope of anyone here

grand burrow
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ok

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i mean yall are better than the actual support

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at least yall dont ghost me

grand burrow
stark sable
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Em advised what to do...

grand burrow
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does it seem like it helped?

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😭😭

stark sable
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have you followed it though your refusing too read you been helped.

grand burrow
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imagine having your pc or whatever u game on and you can't play your fav game

grand burrow
stark sable
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my point exactly

grand burrow
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i did everything y'all said

stark sable
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Em told you too submit feedback in the report tool and she get someone too look at it.

grand burrow
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yeah, but nothing happened from my perspective

half pecan
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If you've submitted feedback using the feedback hub, then you may need to wait a little until Em can contact other devs about the potential issue. It's Saturday now so it may not happen over the weekend. Can take time to investigate

stark sable
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I asked 3 times if you have done that and if you have then you need too politely update this post to say you have. Then someone can look at it but it isnt going to be fixed right away if it even is an issue.

half pecan
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This isn't a common issue, I don't think anyone has actually encountered anything like this before (at not that I've seen), so there may not be a quick fix unfortunately

grand burrow
half pecan
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¯_(ツ)_/¯

grand burrow
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reseted my pc, that fixed it

grand burrow
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its hard to get the adobe apps ong