#I bought Forza Horizon 5 but its not in my library.

1 messages · Page 1 of 1 (latest)

mystic halo
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I bought Forza horizon 5 a while back, and i played on the game pass before that, but after i bought it, I uninstalled it for more space. But a couple months ago, i factory reset my pc. And i recently wanted to play Forza again, But after the reset, it wasnt in my library anymore. It didnt show i bought it, or even the purchase history, its like i never even bought it. Can someone please help me resolve this issue? Thank You!!

late cragBOT
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Thank you for your post! Please remember the support here is not official and is handled on a volunteer basis. Once you have posted your concern here, we ask that you be patient and not spam your thread elsewhere in the server, that will slow the process down.

If your issue is regarding an account/billing issue, you will need to reach out to Xbox Support directly.

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ornate shadow
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If it is not in your purchase history on the website then you most likely used a different account when you bought it.

You’ll need to look through your email receipts to figure out where it went

mystic halo
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ok, i will come back when i check

mystic halo
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I Fixed It!