#redeem rewards with points Xbox

1 messages · Page 1 of 1 (latest)

upbeat surge
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Hello, how can I redeem my gift of the points I accumulate on Xbox? I want to redeem the 100 robux but it won't let me. Does anyone know what it is like?

fair tokenBOT
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Thank you for your post! Please remember the support here is not official and is handled on a volunteer basis. Once you have posted your concern here, we ask that you be patient and not spam your thread elsewhere in the server, that will slow the process down.

If your issue is regarding an account/billing issue, you will need to reach out to Xbox Support directly.

In order for members of the community to provide adequate support, make sure you have provided answers to the following:

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Be specific. If your issue is with an Xbox console, please include which model and what your OS version is, as well as if you are in an Xbox Insider Program ring. If your issue is on PC, please include relevant versions (Windows version, any version information for specific apps in question, etc).

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wheat lantern
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i get the same thing they should of left is alone im over 25k cant redeem at all it wont let me readd my number to it

delicate merlin
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why isn’t letting you? you are having any error prompt or you can’t see the option for 100 robux?

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if im right the option for only 100 robux its available for certain microsoft rewards regions, so could be that the problem maybe

upbeat surge
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And can you explain to me on which page I can redeem it?

coarse junco
upbeat surge
fallen pasture
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If you have an underaged account and are in a Microsoft family then I’m fairly certain you can’t redeem ms rewards

upbeat surge
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only mine

delicate merlin
upbeat surge
delicate merlin
upbeat surge
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but after it says enter the code that arrived on my phone, it doesn't arrive and I don't know if I have to enter my phone number in Roblox

delicate merlin
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the code sent its to confirm its you, you need to enter the code sent to the phone number in your ms account in order to redeem the reward

delicate merlin
# upbeat surge How?

when you redeem your reward you get a prompt that self explains what i said in the last message, a code is sent to your phone number and you will get another prompt where you need to enter your code and get your reward

delicate merlin
# upbeat surge the code does not arrive

then your phone number is incorrect or different to the one you have. in the microsoft account > personal information settings you can see which phone number is linked to your account

upbeat surge