#game pass being weird

1 messages · Page 1 of 1 (latest)

celest cargo
#

I have game pass it litterally says it’s active but it’s not letting me play game pass games it says I need to own this game. BUT MY GAMEPASS IS ACTIVE

vestal boneBOT
#

Thank you for your post! Please remember the support here is not official and is handled on a volunteer basis. Once you have posted your concern here, we ask that you be patient and not spam your thread elsewhere in the server, that will slow the process down.

If your issue is regarding an account/billing issue, you will need to reach out to Xbox Support directly.

In order for members of the community to provide adequate support, make sure you have provided answers to the following:

  1. What is your issue?

Be specific. If your issue is with an Xbox console, please include which model and what your OS version is, as well as if you are in an Xbox Insider Program ring. If your issue is on PC, please include relevant versions (Windows version, any version information for specific apps in question, etc).

  1. What troubleshooting have you tried?

Please list everything you have attempted.

  1. Have you searched #1091756150644555946 for anyone else with your issue or researched your issue on the internet?

If so, what results have you seen and tried?

If you do not provide answers to all of these questions, you are not likely to receive a response.

Once you have posted, please ensure you have answered all the questions and be patient. Do not go to other channels and ask for help, that slows things down.

If you need immediate support, please contact Xbox Support.

Additionally, no one here can assist with Enforcement actions of any sort.

celest cargo
#

I have not really tried troubleshooting but I have tried resetting the subscription and it’s still not working

steel star
#

What game?

celest cargo
#

Game pass core

#

And all game pass games like rainbow six siege Minecraft forza etc

steel star
#

Minecraft and R6 Siege are not part of Core.
Forza Horizon 4 is part of core, but not 'Forza Motorsports' or horizon 5

celest cargo
#

Oh shoot I thought core was like the best one

steel star
#

Core is 40 games + online
Ultiamte is 500 games + online

#

And there is a enw one... like Standard or something, i forget exactly what was in that one

#

but also don't worry about having lost any money on Core.
If you buy Ultiamte then your existing money spent on core will carry over

celest cargo
#

Oh bet tysm

#

I was worried it would do that

steel star
#

the upgrade ratio is something like 3:2...
Meaning if you have 30 days of Core, then that will convert in to 20 days of Ultimate.

(so you don't lose actual money but you do lose time since Ultimate is more epxensive)