#cloud gaming

1 messages · Page 1 of 1 (latest)

quaint dock
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play buttons is greyed out idk what to do. i just bought ultimate 30 min ago. i unistalled reinstalled still doesnt work.

lofty gardenBOT
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Thank you for your post! Please remember the support here is not official and is handled on a volunteer basis. Once you have posted your concern here, we ask that you be patient and not spam your thread elsewhere in the server, that will slow the process down.

If your issue is regarding an account/billing issue, you will need to reach out to Xbox Support directly.

In order for members of the community to provide adequate support, make sure you have provided answers to the following:

  1. What is your issue?

Be specific. If your issue is with an Xbox console, please include which model and what your OS version is, as well as if you are in an Xbox Insider Program ring. If your issue is on PC, please include relevant versions (Windows version, any version information for specific apps in question, etc).

  1. What troubleshooting have you tried?

Please list everything you have attempted.

  1. Have you searched #1091756150644555946 for anyone else with your issue or researched your issue on the internet?

If so, what results have you seen and tried?

If you do not provide answers to all of these questions, you are not likely to receive a response.

Once you have posted, please ensure you have answered all the questions and be patient. Do not go to other channels and ask for help, that slows things down.

If you need immediate support, please contact Xbox Support.

Additionally, no one here can assist with Enforcement actions of any sort.

cyan violet
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if your using the app then sign out and back in make sure your signed into the xbox app and the Microsoft store with the same account that as GPU. Restart your pc

quaint dock
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just tried, it didnt woek

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work*

cyan violet
quaint dock
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yes

cyan violet
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and your sure it shows ultimate and not a other version of gamepass?

quaint dock
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yes i am sure

cyan violet
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try using as browser to access cloud gaming.

quaint dock
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even at the top left it says ultimate under my profilr

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what website?

cyan violet
quaint dock
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thank you i will try rn