#Microsoft Points on XBOX

1 messages · Page 1 of 1 (latest)

glacial cradle
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Anyone have the problem where after 15 minutes of playing a game, you’re suppose to get a notification saying “redeem points from the 15-minute XBOX game thing” but on my case it doesn’t give me the points at all even after I played 30 minutes of Minecraft on my Series S?

devout geodeBOT
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Thank you for your post! Please remember the support here is not official and is handled on a volunteer basis. Once you have posted your concern here, we ask that you be patient and not spam your thread elsewhere in the server, that will slow the process down.

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jagged roost
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For certain games I've found that you sometimes need to end your current session for it to trigger. Like if I am playing Halo MCC, I need to save and quit from my mission and then check the rewards panel. Try saving and quitting out of Minecraft after 15 or so minutes and see if it tracks

glacial cradle
jagged roost
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Don't need to exit the full game, just save what you're doing and go back to the game's main menu

glacial cradle
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Nah that don’t work

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I tried that 4 times, and it don’t work

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1 on Rocket League, 3 on Minecraft

glacial cradle
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Even resetting my console, waiting for the internet to fully connect and launch the game for 20 minutes doesn’t work @~@

true egret
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  1. Are you a Game Pass Ultimate member?
  2. Are you in a supported region for Xbox Rewards?
glacial cradle
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  1. No.
  2. Yes, in the US
true egret
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The reward quest is from game pass.

glacial cradle
true egret
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The 15-min of playing a game is a Game Pass Quest

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The link was to tell you more about quest. I’m not saying join game pass.

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I already completed today’s quest for console. But it’s the same for pc.

glacial cradle
true egret
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You said you didn’t have game pass

glacial cradle
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Because I don’t have a card?

true egret
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I don’t understand the question. But the Game Pass Quest is for Game Pass members. Please just read the link I posted.

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You don’t have to join. But it’ll answer your quest questions

glacial cradle
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“Play and get rewarded”

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The ONLY category that is free for everyone

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On the Rewards Hub on every XBOX Ones and Series’s

true egret
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Do you have a quest for playing console games?

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Because there’s other quest you play to earn points

glacial cradle
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And the Jewel on the XBOX app

true egret
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Ok. I see it now, I signed on to my alt account. I didn’t know they added daily quest for non game pass members.

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Just to double check, you’re signed in and online on your Xbox?

glacial cradle
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Yes, 4 times

grave tide
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You may just need to accept defeat on these 20 points.

If it is broken then no one here can fix it. And all the suggestions we could make are the log out / reboot / try tomorrow type suggestions.

glacial cradle
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Hilariously, tomorrow works fine as if nothing happens

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I will be leaving it open just to see if they also experience the same issue I have from a different day

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how do I add one tag again? @~@

glacial cradle
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Welp, it happened again

true egret
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Maybe the game is bugged. Try a different game.