#Xbox account was hacked but microsoft email was not.

1 messages · Page 1 of 1 (latest)

raw pivot
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pretty infuriating issue: someone hacked my xbox account and stole its gamertag (worth a few bucks ig)

the account didnt have 2fa on it because it was family-shared and it wouldve been hell, so the hacker changed the email after guessing the password (i assume)
as of now, all the pc apps n whatnot are signed out of the gamertag and cant signin because it requires his email password (i have his uncensored outlook email)

things i have:
gmail that the account was on for over 15 years
the backup account recovery code (couldnt find where to use)
the gamertag
the hackers email

anything i can do? support is useless because it doesnt differentiate between a microsoft account being hacked and an xbox gamertag being stolen.

gleaming patrolBOT
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