#Unable to download Minecraft Launcher on PC XBOX app

1 messages · Page 1 of 1 (latest)

tame quail
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Hiya;
Have hit a brick wall re. Xbox app / Microsoft store install of the "Minecraft Launcher" app.

Everytime I try to install the game it starts a download for "Minecraft for Windows" but gets stuck on this error code whilst stating "Checking Licence" - Note: I have fully paid Game Pass Ultimate.

So far I have tried:

  • Resetting network settings
  • Resetting laptop
  • Updated all drivers & windows updates through MS store
  • Unistalled all instances of Minecraft Launcher and attempted to re-download through both xbox app and MS store

I am currently travelling (in EU) and wanted to play some games in my downtime.
Anyone able to offer further insight please? 🙂

Thanks in advance!

lost helmBOT
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Thank you for your post! Please remember the support here is not official and is handled on a volunteer basis. Once you have posted your concern here, we ask that you be patient and not spam your thread elsewhere in the server, that will slow the process down.

If your issue is regarding an account/billing issue, you will need to reach out to Xbox Support directly.

In order for members of the community to provide adequate support, make sure you have provided answers to the following:

  1. What is your issue?

Be specific. If your issue is with an Xbox console, please include which model and what your OS version is, as well as if you are in an Xbox Insider Program ring. If your issue is on PC, please include relevant versions (Windows version, any version information for specific apps in question, etc).

  1. What troubleshooting have you tried?

Please list everything you have attempted.

  1. Have you searched #1091756150644555946 for anyone else with your issue or researched your issue on the internet?

If so, what results have you seen and tried?

If you do not provide answers to all of these questions, you are not likely to receive a response.

Once you have posted, please ensure you have answered all the questions and be patient. Do not go to other channels and ask for help, that slows things down.

If you need immediate support, please contact Xbox Support.

Additionally, no one here can assist with Enforcement actions of any sort.

tame quail
#

SOLVED: