#need help

1 messages · Page 1 of 1 (latest)

upbeat radish
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so i just got home and was getting ready to play and plugged my hdmi and my other cord in, but it just says not supported. i tried hdmi 2 and the same thing again. not supported

white parrotBOT
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Thank you for your post! Please remember the support here is not official and is handled on a volunteer basis. Once you have posted your concern here, we ask that you be patient and not spam your thread elsewhere in the server, that will slow the process down.

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torn dune
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Try restarting your console in safe mode... it is like

  • Turn off the console unplug all the cables then re-plug them back again.

  • Click on the "Bind" and "Eject" buttons at the same time after 10 seconds click the home "X" button just once without letting go of the two buttons. Throughout the whole process you will hear two beep sounds and end up with a troubleshooting page. On your screen. You will need to select the "Reset this Xbox" option and choose "Reset and keep my games and apps".

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there's some other way to reset the video resolution by itself but i don't remember and can't find it in a quick search

uncut prairie
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Have you checked to make usure that on the console you're in the "HDMI to TV" port, not the one that's for a cable box?

upbeat radish
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yes i did

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i switched cables too

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but my tv is working i can watch youtube and stuff

uncut prairie
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Have you tried TacticaT's suggestion yet? I've needed to do that before now.

upbeat radish
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ima do that

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i always just unplug my cables and leave it on the table with my other ends still in the tv and connector

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ye it still says not supported

uncut prairie
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I got nothing. Some kind of fault. Gotta take it to a repair shop probably. Unless... can you try the console on any other TV, or monitor or anything else with HDMI?

mental scroll
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can someone please help

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im trying to log into my xbox and when i try to do this it sends me into the xbox but it says im not signed in

river kettle
mental scroll
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how

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oh thanks lol

upbeat radish
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i was up all night