#Can't remove friend

1 messages · Page 1 of 1 (latest)

wintry perch
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So yesterday I reset my Xbox Series X due to an extremely high ping and when I logged back on, it had randomly added someone to my friends list and now I can't remove them.

tender spindleBOT
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Thank you for your post! Please remember the support here is not official and is handled on a volunteer basis. Once you have posted your concern here, we ask that you be patient and not spam your thread elsewhere in the server, that will slow the process down.

If your issue is regarding an account/billing issue, you will need to reach out to Xbox Support directly.

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  1. What is your issue?

Be specific. If your issue is with an Xbox console, please include which model and what your OS version is, as well as if you are in an Xbox Insider Program ring. If your issue is on PC, please include relevant versions (Windows version, any version information for specific apps in question, etc).

  1. What troubleshooting have you tried?

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  1. Have you searched #1091756150644555946 for anyone else with your issue or researched your issue on the internet?

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limber swallow
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Are they your 'friend' or are they a 'follower'?

Anyone can follow anyone else on Xbox. They only become a 'friend' if you follow them back

wintry perch
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It forced me to follow them, I don't even know who they are

limber swallow
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You may have done it on accident. You can unfollow them.

If you find that your account is following more people you don't know, you should probably chagne your password and enable 2fa

wintry perch
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I also have them blocked but they still appear on my friends list

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And also I checked my login history and devices, I'm the only location that has had a successful login

arctic nimbus
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@wintry perch I believe this is a bug on Xbox's side - if you've unfollowed them, give it some time, and they should eventually not show up

wintry perch
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Alright if it works I'll let you know