#Minecraft Launcher asking for a subscription ?

1 messages · Page 1 of 1 (latest)

celest skiff
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Hello,
I've been away for a month and when I came back I had the surprise to get this message when launching the official Minecraft launcher.
I paid my Java account back in 2018 and migrated it to my Microsoft account when it was asked, I also have a Bedrock account gifted by Microsoft to old Java players.
I tried to reinstall the launcher, log out and in the MS Store but nothing resolved the issue. It won't let me play for that reason and I don't understand what even is the issue. I asked support on the Minecraft discord but nobody knew, I tried to contact Xbox support but in 2024 it's impossible to get a human to help you so I'm kind of stuck with that

brisk swanBOT
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Thank you for your post! Please remember the support here is not official and is handled on a volunteer basis. Once you have posted your concern here, we ask that you be patient and not spam your thread elsewhere in the server, that will slow the process down.

If your issue is regarding an account/billing issue, you will need to reach out to Xbox Support directly.

In order for members of the community to provide adequate support, make sure you have provided answers to the following:

  1. What is your issue?

Be specific. If your issue is with an Xbox console, please include which model and what your OS version is, as well as if you are in an Xbox Insider Program ring. If your issue is on PC, please include relevant versions (Windows version, any version information for specific apps in question, etc).

  1. What troubleshooting have you tried?

Please list everything you have attempted.

  1. Have you searched #1091756150644555946 for anyone else with your issue or researched your issue on the internet?

If so, what results have you seen and tried?

If you do not provide answers to all of these questions, you are not likely to receive a response.

Once you have posted, please ensure you have answered all the questions and be patient. Do not go to other channels and ask for help, that slows things down.

If you need immediate support, please contact Xbox Support.

Additionally, no one here can assist with Enforcement actions of any sort.

celest skiff
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Apparently I can't post picture so I'll past the message

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*Do you own this game or app?

Verify that you have a valid subscription to access this content and that you are signed in to an account with a valid subscription. If you purchased it online, verify that you are signed in. If you do not own the game, you must get it from the Microsoft Store. Error code: (0x80318001)*

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(please ping me if answering so I can answer fast)

rigid gate
celest skiff
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the issue is that it doesn't even appear in my library

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I managed to play with the legacy launcher but eh

rigid gate
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Sounds like the account didn’t migrate